Emotional Intelligence

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About Course

πŸ“˜ Learner Guide: Emotional Intelligence

Emotional intelligence is the ability to recognize and manage one's own emotions and influence the emotions of others positively. This course helps learners develop greater self-awareness and self-management skills. Participants will explore how improving emotional intelligence and assertiveness can enhance workplace relationships and personal effectiveness.

SAQA US ID: 252031 | NQF Level: 5 | Credits: 4 | Course Duration: 2 days

What Will You Learn?

  • Understand the link between emotional intelligence, self-confidence and assertiveness
  • Manage personal emotions and reactions in a professional setting
  • Apply techniques to handle difficult situations and communicate assertively

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